Shipping & Returns
Welcome to Green Regimen!
Green Regimen Shipping Policy
Thank you for visiting and shopping at Green Regimen. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Green Regimen ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Green Regimen is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Green Regimen is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Do you ship internationally?
We currently only ship to the US and Canada.
Green Regimen Guarantee: Green Regimen strives to keep you totally fulfilled and gratified, which is why we offer a 30-day, money back guarantee. If at any point you decide it’s not the most nutritious, delicious protein shake on the planet, remember you are protected by the highest standard 100% money back guarantee. Just send us the bottle and we’ll refund you to the last penny, no questions asked. If after 30 days of use, you are unhappy and would like a refund, here’s exactly what to do:
- Contact the Green Regimen at email@example.com. We will gladly provide you with our return address, so as not to waste any materials, and a return confirmation number. This is an easy and effortless process.
Return the bottle, the Green Regimen invoice that you received, and the confirmation number you have been assigned.
- It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the canister within 30 days from the date of original purchase for the refund to be valid.
- We will refund your entire order, excluding shipping costs, as long as all bottles purchased are returned.
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning Green Regimen Elite Protein without complying with our policy will unfortunately deem your transaction non-refundable.
After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.
If you have any questions about this Privacy Statement or the practices or activities associated with our Site, or if you’d like to have access to or correct your personal information in our database(s), or remove yourself from our database(s), please contact us at Info@GreenRegimen.com.